Homeowner Coverage and Protection
We are here for you every step of the way. This means that our Customer Care team will be by your side throughout the building and buying process of your home.
Upon possession of you new home, you will continue to have the full support of our team. Reach out to our team with any questions you may have with your new home.
Every OpenForm home is also protected by a 2-5-10 year home warranty. This peace-of-mind coverage includes a warranty on materials and labour for 2 years months, 5 years on the building envelope, and 10 years on the structure of your home.
Warranty
2 Years Materials and Labour Warranty
Covers any defect in materials and labour for 12 months for all new homes, other than the common property of a strata corporation, and 15 months for the common property of strata corporations.
Covers defects in materials and labour supplied for the electrical, plumbing, heating, ventilation, and air conditioning delivery systems, as well as for the exterior cladding, caulking, windows and doors, that may lead to detachment or material damage to the new home for 24 months for all new homes, including the common property of strata corporations.
The commencement date of this period is the date the home is first conveyed. This date will not change if the home is resold on a later date.
5 Year Building Envelope Warranty
The building envelope includes the components that separate the indoors from the outdoors, including the exterior walls, foundation, roof, windows, and doors. The minimum warranty coverage is five years for defects in the building envelope, including a defect that permits unintended water penetration such that it causes, or is likely to cause, material damage to the new home.
The commencement date of this period is the date the first home was conveyed in the property.
10 Year Structural Defects Warranty
The minimum warranty coverage is 10 years for defects in materials and labour that result in the failure of a load-bearing part of the new home, and for any defect that causes structural damage that materially and adversely affects the use of the new home for residential occupancy.
The commencement date of this period is the date the first home was conveyed in the property.
Our homeowner care team treats every OpenForm home as if were their own. Our goal is to provide you with the information, tools and resources you need to get the most out of your home for years to come.
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